Multimedia - Audio/COMAND operating unit (COU [ZBE]) - 0
Identification
Diagnostic version: 00 00 07
Boot software number: 9.7.1
Hardware version: 9.13.0
Software version: 9.10.0
Software version 1: --
Software version 2: --
Supplier: Marquardt
Hardware part number: 2048700079
Software part number (customer): 2049020501
Software part number (code): --
Software part number (data): --
Serial number: --
DTC
B14AB2A: Button 'Back' has a malfunction. There is no signal change
Controls
Clear DTC
Data stream
Power supply: 14 V
Currently operated button: Left+Down
Audio/COMAND controller rotation direction: 189.0 V
Actuators test
Controls
Button illumination
Information
Error
No connection to the server. Wait for the server to respond or restart the program.
Select filter
Disclaimer about the use of product and software.
By installing, using or updating software developed by Quantex GmbH, you are agreeing to be bound by the following terms:
While Quantex GmbH makes every effort to deliver high quality products, there is no guarantee that the products are free from defects or errors. Quantex GmbH software is provided "as is", "as available", with all faults and without warranty of any kind, and you agree to install, use or update the software at your sole risk, including but not limited to damages of vehicle ECU or other devices and parts. To the maximum extent permitted by the applicable law, Quantex GmbH and its affiliated parties hereby disclaim all warranties and conditions with respect to Quantex GmbH software and services, whether expressed or implied, including, but not limited to, the implied warranties and/or conditions of merchantability, satisfactory quality, performance, accuracy, fitness for a particular purpose, and non-infringement.
Quantex GmbH will not bes liable to you for any direct, indirect, special, incidental, of consequential damages resulting from the use, misuse, or inability to use Quantex GmbH software, unless otherwise required by law. The maximum liability to your under all circumstances will be equal to the purchase price you pay for the software or service.
You may proceed to the next operation procedure if you accept and agree the terms and disclaimer language. If you do not agree to these terms, you should not install, use or update Quantex GmbH software.
You are not logged in to scandoc.online. Login to your scandoc.online account using your login and password. Otherwise, your message will not be linked to your account and you will not be able to see the answer from technical support. If you cannot log in to the scandoc.online, then you can write to e-mail info@quantexlab.com
By clicking the "Send" button, you agree that the log of the scanner operation will be sent along with your message. About what data we send and how we process you can read in the privacy policy .
Highlight the required area in the screenshot.
Write a comment on the issue you are experiencing.
You can track your technical support requests on the site: support.quantexlab.com Logs will be sent as soon as the program gets access to the Internet.